Contact Us

Direct-Hit Sales

Call 1.800.745.9649 and PRESS 3 to speak with a dedicated Sales Representative, or click Subscribe, complete the contact information fields and we will contact you shortly.

Identifix Repair Hotline

To speak with one of the Carline Specialists on our Repair Hotline, please call 1.800.288.6210.

Customer Service

For billing or other account-related questions or concerns, please contact us by using our Contact Form or calling 1.800.745.9649.

Product Support & Training

For assistance with navigating the Direct-Hit website, locating specific information, system compatibility issues, or to add, delete or make changes to user names and passwords, please use our Contact Form or call 1.800.745.9649. You may also request free, additional training at any time.

Additional Training Resources

View our How-To Videos for step-by-step navigation of Direct-Hit's most valuable features or click Latest Updates to learn more about the continuous enhancements we're making to Direct-Hit in an effort to better serve our customers.